Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
To visit you will initially pay a £5 per person deposit, which comes off of total on the day. The cost of the pottery is all individually priced and prices start from £5 and go up to £70! So the cost of your visit is dependent on what you choose to paint/make, whether you want refreshments, and other factors such as whether you use specialist glaze, require support with artwork and writing or whether you need your item posting!
Sessions are 2 hours long and, in some circumstances, we may be able to allow you to stay beyond this, just ask Staff members on arrival.
 No, they need to be glazed and loaded into the kiln and fired. You will be given a date when you can collect your item. Foam clay is our instant ‘take home today’ product, or you can try any of our other craft kits!
We’ll be honest, we prefer not to! But we can and do!! Items are priced between £6-£12 depending on the size and weight, and are sent 2nd class, tracked through Royal Mail. Please note – we are not Amazon and post out on my days off, so please allow 3-4 weeks to receive your item.
Nope, there’s just one price- you only pay the one price you see for painting with our normal glazes.
You can choose to pay more for our specialist glazes, support with writing/artwork, commission work and postage and packaging.
Yes, once glazed and fired, they are food safe and as water tight as we can manage – occasionally, the bottom of the pottery is wiped, but this is generally on decorative items. Some of our Glazes are not recommended for the inside of plates, bowls and mugs.
Our pots are clay not plaster (which kits in shops can sometimes be). The paint we use is a specialist paint for pottery (glaze) and not poster or acrylic paint. We also include glazing and firing in a kiln, within the price. And finally, because you paint in a studio you can use specialist tools, learn new techniques and there’s always our expert staff on hand!
We take photos of all the pots painted in the studio and further afield, and enter them into our team folder with your name. Then when your items come out of the kiln, we can match them to your name and bag them up for you, ready for collection! Pottery painted at parties will be named on the bottom!
No, it’s completely non-toxic and water based, which means it washes off of you and your clothes… (and even the pottery whilst you’re painting!)
Staff are on hand to support, advise and be a cheerleader for you!!! We have lots of tools and techniques that can help you.
– Sponges
– Stencils
– Cotton buds and other dotting tools
– Spatter tools such as pipettes
– Fun writers
– Stickers
 And much more
Yes, we take 20% off of the shelf price for you as you are not using our paint and glaze!
Foam clay is a non-toxic, air-dry clay containing no harmful substances that can be moulded with, or adhered to pottery, polystyrene or cardboard shapes. Any item using Foam clay can be taken away from the studio immediately!
Foam clay is not food/drink safe so is not advised for any item intended for that purpose, foam clay is also not water tight.
Currently we are building up our stock of ‘Do it yourself’ kits. This are based on an example and are priced individually. Once seated, staff can go through the main points of glass fusion (and direct you to your instructions), leave you to be creative, your project will be left for firing, which you can then collect 10-14 days later.
Other workshops are available and can be found on our events “book now’ page.
Yes, we sell various cold drinks, hot drinks, snacks (including gluten free options). We can provide Oat milk as an alternative milk option, and have decaf Yorkshire Tea. Whilst we adore and support local coffee shops, we would prefer you didn’t bring in drinks and snacks from outside providers.
Pots are normally ready for collection in 10-14 days. After you have finished painting, we glaze the item and load it into a kiln where it is fired at a very high temperature. We will give you a date when you can come and collect from.
At some times we can put on an additional firing for items needed in an emergency – ask the staff if this is possible. There is a charge of £5 for this service when available.
We don’t want you to rush or potentially ruin your items, so you are welcome to come back and finish your pottery. There is a £5 per item, return fee for this, this can be waived if you paint another item or come along with someone who paints.
The short answer is 3 months, after this time there is no guarantee, we will still have your items. Before we do anything, Â we will try to contact you. If you are struggling to collect, please get in touch with us!
Yes, pay a £20 deposit, and choose your pottery, spending a minimum of £25 per kit and borrow for a full week!! Enjoy some creativity and return for glazing and firing, and collect as normal a fortnight later.
Yes, get in touch to discuss what you need, we have various options for hiring the studio for team building, meetings, workshops, get together or lessons.
Yes, we are happy to come and lead parties, workshops, adult’s evenings at a venue of your choice. Business owner?! Get in touch to see how we can collaborate?!
The studio is up two stone steps through a door that can fold out to accommodate large pushchairs/wheelchairs, trolley etc. On the ground floor we have two tables, the rest of our seating is up a spiral staircase on two further floors.
Due to our spacing, we recommend, where possible, bringing your little one in a carrier or sling.
Please feel free to get in touch with any further questions about our accessibility and how we can accommodate and support your needs.
Our toilet is on the top floor and is fully stocked with a changing matt, wipes, nappy sacks, spare nappies in various sizes. We also provide sanitary products and deodorant for your comfort. We have 4 high chairs, baby matts, a ‘bumbo’. Boxes of toys, reading books and colouring books to keep little ones entertained.
All painted pottery is glaze-fired to over a 1000degrees in a pottery kiln. Bisque, glaze and firing issues do happen, and can cause defects, small issues and in some cases damage. Staff will work to fix and issues but when an item is damaged beyond repair during firing, you will be offered either a full refund, or a gift voucher of equal value, or a replacement item to repaint.
Customers are responsible for handling all items in the studio with care. Should an item be broken, the customer will be charged 50% of the items cost.
If your own painted item is broken, staff will make reasonable efforts to repair it where possible. If this is not possible, the customer may paint another at 50% of the items cost.
We welcome all customers and are happy to send over social stories, meet customers before their visit, find a quieter space when needed or advice on the best time to come. Just get in touch to discuss how we can ensure you visit is as comfortable as can be.
Ready to start Painting Pots?
Book your table, by clicking the button below or alternatively give us a call on 01423 863823.